Términos y condiciones
Atención al Cliente
If you have any questions about your order, need assistance with a product, or would like to submit a complaint, please contact our Customer Service team.
Contact Information:
Email: info@mobilepartspro.com
Phone: (813) 559-99-29
Business Hours: Mon-Sat: 9am-7:30pm.
Address: 2513 W Hillsborough Ave. Ste 111. Tampa. FL 33614
We are committed to providing prompt, courteous, and effective support. Most inquiries are answered within 24–48 business hours.
Order Issues:
If you experience any issues with your order (e.g., damaged product, incorrect item, shipping delays), please notify us within 7 days of delivery. We may require proof of purchase and photos of the product to process any claims.
Returns & Refunds:
No refunds on any sales, financed or not,
We will exchange within 7 days of purchase with its original box or packaging and sales receipt. All phones purchased must be in its original condition. A 25% restocking fee will apply. Used items are not refundable or exchangeable. No refunds or exchange on any accessories. Any physical damage will void warranty. No warranty can be offered on water damaged devices.
Dispute Resolution:
If you are unsatisfied with our response, we encourage you to first contact us directly. If a resolution cannot be reached, disputes may be handled in accordance with the “Dispute Resolution” section of these Terms and Conditions.
Privacidad y seguridad
We may collect the following types of information:
a. Personal Information
When you make a purchase, register an account, or contact us, we may collect information such as:
-
Full name
-
Email address
-
Phone number
-
Shipping and billing address
-
Payment information (processed via secure third-party services)
b. Non-Personal Information
We may also collect non-personal data such as browser type, device type, IP address, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information for the following purposes:
-
To process and fulfill orders
-
To provide customer support
-
To improve our website and user experience
-
To send transactional emails (e.g., order confirmations, shipping updates)
-
To send promotional messages with your consent
-
To detect and prevent fraud
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with third parties in the following situations:
-
With payment processors (e.g., Stripe, PayPal)
-
With shipping providers (e.g., USPS, UPS)
-
With trusted partners who help us operate our business
-
When required by law or in response to legal requests
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance and personalize your experience. You can control cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
6. Your Privacy Rights
Depending on your location, you may have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion of your data
-
Opt out of marketing communications
To exercise these rights, please contact us at info@mobilepartspro.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@mobilepartspro.com
Address: 2513 W Hillsborough Ave. Unit 111. Tampa. FL 33614
Métodos de pago
- Tarjetas de crédito/débito
- PAYPAL
- Pagos offline
-Affirm
- Klarna
- AfterPay
-Apple Pay
- Pay in the physical location